Privacy Policy

1. Information We Collect

• Account information — name, email address, and authentication details.
• Content you upload or link — videos, audio, images, and any URLs (e.g. YouTube/social links) you provide for processing, plus the transcripts, captions, clips, and thumbnails we generate from them.
• Voice content — when you use AI voice-over / dubbing, the text and audio sent to our voice provider.
• Payment information — handled directly by Stripe; we store only your subscription status, plan, and credit balance, never full card numbers.
• Usage & device data — feature usage, log data, IP address, approximate location (city/region/country derived from your IP), and (with your consent) analytics. We retain your most recent IP and approximate location for account security and administration.

2. How We Use Your Information

• To provide and operate the Service — transcribe, analyze, edit, render, and deliver your videos and clips.
• To process payments, manage your subscription, and enforce usage/credit limits.
• To send you service and support messages.
• To secure the Service, prevent abuse, and apply rate limits.
• To improve the Service (analytics, only where you have consented).

3. Service Providers We Share Data With

We do not sell your personal information. To run the Service we share the minimum necessary data with the processors below, each under their own privacy terms. Your video and transcript content is sent to AI providers only to perform the feature you requested.

• Supabase — database, file storage, and authentication.
• Vercel — application hosting and serverless processing.
• Railway / Upstash — background video processing and rate-limiting.
• Deepgram — speech-to-text transcription of your audio/video.
• OpenAI and Anthropic — AI analysis of transcripts to select viral moments and generate titles/captions.
• ElevenLabs — AI voice-over and dubbing generation.
• Replicate — AI thumbnail / image generation.
• Stripe — payment processing.
• Resend — transactional and support email.
• Google — Analytics (consent-based, see §6) and the Google Drive picker if you import from Drive.
• Pexels and Freesound — stock video/audio you choose to add.

We may also disclose information when required by law, to protect our rights or users, or in connection with a merger, acquisition, or sale of assets.

4. Links You Provide & Server-Side Processing

When you paste a video URL (e.g. a YouTube or social link), our servers fetch and download that media to process it. We only fetch public web addresses you supply for this purpose.

5. Data Retention & Deletion

We retain your account and content for as long as your account is active or as needed to provide the Service. You can delete individual videos, transcripts, and clips at any time from the app, and you can request deletion of your entire account and associated data by contacting us (see §10). We may retain limited records where required for legal, tax, or fraud-prevention purposes.

6. Cookies & Analytics

We use essential cookies that are required to sign you in and run the Service. We also use Google Analytics to understand usage and improve Skryber — but only after you accept it in the cookie banner. If you decline, no analytics cookie is set. You can change your choice at any time by clearing your browser's site data for Skryber.

7. Your Rights (GDPR & CCPA)

Depending on where you live, you have the right to:

• Access the personal information we hold about you and request a copy.
• Correct or update inaccurate information.
• Delete your account and personal data.
• Object to or restrict certain processing, and withdraw consent (e.g. analytics).
• Not be sold your personal information — we do not sell it.

To exercise any of these rights, contact us at the address in §10.

8. Data Security & International Transfers

We apply appropriate technical and organizational measures — including database row-level security, encryption in transit, and access controls — to protect your information. No method of transmission or storage is 100% secure. Our providers may process data in the United States and other countries; by using the Service you consent to such transfers.

9. Children's Privacy

Skryber is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

10. Contact Us

For privacy questions or to exercise your rights, contact:

11. Changes to This Policy

We may update this policy from time to time. We will post the new version here and update the "Last updated" date; material changes may also be notified by email or in the app.