Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our transcription services, or contact us for support.

• Account information (email, name)
• Audio and video files you upload for transcription
• Transcription results and usage data
• Payment information (processed securely through Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our transcription services
• Process your payments and manage your subscription
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve our service

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

• With service providers who assist us in operating our service (e.g., Deepgram for transcription, Stripe for payments)
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may delete your account and associated data at any time.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

8. Third-Party Services

Our service integrates with third-party providers:

• Deepgram: AI transcription processing
• Stripe: Payment processing
• Supabase: Database and authentication

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at: